distributor Ria International Co., Ltd.
sales manager Sachi Oshima
location 1-4-11-2409 Ariake, Koto-ku, Tokyo 135-0063
telephone number 03-3528-2355
mail address info@sarahcaudleart.jp
Selling price Please check each product page.
Necessary charges other than product price Shipping charges will be charged in addition to the selling price.
payment method Bank transfer / Credit card / Amazon Pay / Cash on delivery
Timing of payment [Bank transfer] Within 5 days after ordering 
[Credit card / Amazon Pay] When ordering
[Cash on delivery] When the product arrives
location 1-4-11-2409 Ariake, Koto-ku, Tokyo 135-0063
Product delivery time

In the case of bank transfer, after confirming the payment5Shipping within days. credit card,Amazon Pay, cash on deliveryIn the case of , after confirming the order5It will be shipped within the next day. (Excluding regular holidays)

How to deliver the product Delivery will be made by Yamato Transport.
Regarding returns, defective products, and cancellations

・If there is a defect in the product
We apologize for the inconvenience, but please contact us by email (to info@sarahcaudleart.jp) orInquiry formPlease contact us by noting the defective part. We will promptly arrange a replacement or return. We will bear the shipping charges in that case. Please return the item by paying the shipping fee. If it is a non-business day (weekdays after 6:00 pm, Saturdays, Sundays, holidays), we will contact you by email on the next business day.

・Depending on the customer's convenience
As a general rule, we do not accept order cancellations or product returns or exchanges due to customer convenience.
Please note that we cannot accept returns due to image differences or returns after the product has been used.
Even if you have no choice but to accept a return, it is limited to unopened and unused items, and shipping costs will be borne by the customer. Inquiry formPlease contact us at.

Please note that we will check the arrived product and will not be able to accept it if it falls under the following criteria.

・Products that have been delivered for more than 8 days
・Products returned without notification of return
・Products used by customers
・Products that have been soiled or damaged by the customer

Deadline for returns We will accept returns within 7 days after receiving the product.